If necessary Ucell can provide you with full information (printout) of all your calls, which were made during a specific period (month, week and etc.).Information is available for the last year. You can obtain this information both every month and as it becomes necessary (voluntary). In this case you decide yourself for which period you want the information.
Legal entity (a company, a firm, an entrepreneur, LLC and etc.) should submit a written request to be provided with the "Detailed report of calls" service which should contain details of the contact person (with a proof of identity of that person), directly requesting the detailed report.
Detail records of used Internet service contain time of Internet session only, its duration and size of received/sent information.
Company, while providing Ucell subscribers access to mobile Internet, does not record, in detail records of subscribers numbers, names of websites (including IP addresses), servers, which are used for making Internet connection, and Internet address, which were visited by the subscriber.
Company does not also record texts of messages, sent by subscribers by using SMS-service.
Calls to the numbers listed below do not reflected in the call details:
|Subscription to the service||0 sum|
|The one-time provision of service for corporate clients for 1 number (period of detailed report - 1 month)||4210 sum|
|Single provision of the service at the request of the client (the detailed report is provided for unlimited periods) for every months||15 156 sum|
To get Detailed report of calls you need to fill application form and visit Service Department of Corporate clients.
To receive a printout of your calls, you must necessarily come to the Company's own office. ONLY in this case you can use the service "Call Detailing". At the same time, you should have your passport with you in the case of granting the Power of Attorney for the right to represent or act on behalf of the Subscriber (Principal) when applying to the Company, with the obligatory reflection in the Power of Attorney of the following information and actions:
If you are a legal entity (company, company, state of emergency, LLC, etc.), you will need to submit a written request for the provision of the "Detailing" service with the indication of the contact person (with this person's identity card) directly requesting the details.
Services of the Company, such as: Call Detailing, New Contract Entry, Re-execution of Contract and Termination of Contract, can not be provided on the basis of the presence of the Subscriber Malumotnom / Reference - Form No. 9 *.
* Certificate form number 9 - a certificate issued by the internal affairs agencies when you lose a passport with a photograph on the back of which is stamped with a permanent or temporary residence permit. The certificate is issued for a period of up to six months.
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We ask you to follow ethical standards of communication when applying to the Company. Otherwise, the Company reserves the right to leave such an appeal without consideration.