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  • Lead engineer of HSE

    Region: Tashkent

    Department: HR department

    Official duties

    • ·   Supervises compliance with current legislation, instructions, rules and regulations on labor protection, occupational health and safety, industrial sanitation in the subdivisions of the Company, for providing employees with the established benefits and compensations for working conditions.

    ·    ·  Participates in the development of draft long-term and annual plans to improve working conditions and occupational safety and health of employees.  

         ·  Studies working conditions in the workplace, participates in the introduction of improved designs of protective equipment, safety devices and other protective equipment, activities to create a safe and healthy working conditions, rational regimes of work and rest, taking into account the specifics of production.  

    ·   ·  Participates in the inspection of the technical condition of the equipment, determining its compliance with the requirements of safe operation, and, if necessary, in accordance with the established procedure, takes measures to terminate its operation.  

         ·  Controls the condition of safety equipment and protective devices.

         ·  Provides methodological assistance to the Company's subdivisions in developing occupational health and safety instructions, participates in developing training programs for workers in safe work practices, and organizes the promotion and study of occupational health and safety rules by employees.

    • ·  Participates in the investigation of cases of industrial injuries, occupational diseases, studies their causes, analyzes the effectiveness of measures taken to prevent them.  
    • ·  Supervises the correctness of drawing up applications for protective clothing, protective devices, etc., the timeliness of issuing personal protective equipment to employees.

    ·   ·  Performs work to support the functioning of OHSAS 18001:2007 (ISO45001:2018), etc., prepares and updates documents for OHSAS 18001:2007 (ISO45001:2018) or other international standards in the field of labor protection. Participates in internal and external audits of HSE.

    ·   · Controls the compliance with occupational health and safety requirements in the Company's regional offices. 

    ·  · Ensures timely and correct preparation of statistical reports on occupational health and safety issues and sends them as required to government agencies, etc.

    • · Increases his/her professional level, participates in training (advanced training, retraining, etc.).  
    • · Complies with the rules established within the Company, oral/written orders of the line manager.


    We offer

    · .    ·  Code of ethics, built on respect and honesty;

    ·      ·  Working environment in a team of professionals, where you will feel like a member of a big family;

    ·      ·  We appreciate open, honest and hardworking employees. It is important for us that you achieve your goals and contribute to the overall goals of the Company. 



    Required skills and qualifications

    • · Higher technical education;

        · At least 2 years of work experience in HSE;

        · Ability to work independently regardless of the tasks and their complexity;

    ·   · Skills to work with OHSAS18001 (ISO45001) internatsional standards.



  • Billing group engineer

    Region: Tashkent

    Department: Technology department

    Official duties

    • Billing system administration;
    • Bug fixing and installation of new versions of the billing system;
    • Monitoring the functioning of the billing system and update the reference information in the billing system; 
    • Controlling the use of billing system resources and preparing reports;
    • Setting up and testing the billing system, providing requests for spare parts, parts, tools, etc; 
    • Interaction with the services and departments of technical support of equipment suppliers, the rapid opening of cases and monitoring their implementation within the existing SLA; 
    • Preparing and submitting reports and documentation to the line manager.  


    We offer

    • Code of ethics, built on respect and honesty;
    • Working environment in a team of professionals, where you will feel like a member of a big family;
    • We appreciate open, honest and hardworking employees. It is important for us that you achieve your goals and contribute to the overall goals of the Company.


    Required skills and qualifications

    Higher technical education 

    At least 1 year of work experience as an engineer;

    Electrical safety qualification level: electrical engineering personnel, at least of level 2  

    Basics of Linux, Oracle, PL/SQL and OCS





  • Operator express - office "Ucell-Shahrihon"

    Region: Shakhrikhan district

    Department: Department of mass segment`s sales and service

    Official duties

    • Providing information and reference services to subscribers;  

    • Execution of contracts for the provision of the Company's services and sale of the primary package;  

    • Demonstration of work with USSD requests and use of Company services;

    • Provision/suspension/activation/deactivation of services to Subscribers and suspension/blocking of Subscribers in billing system in accordance with established rules of the Company;

    • Sim-card replacement;

    • Re-execution/termination of the Company's service contract, refund subscribers in accordance with the established procedure;

    • Activate additional services and modify existing ones, in accordance with the Subscribers' requests.


    We offer

    • Code of ethics, built on respect and honesty;

    • Working environment in a team of professionals, where you will feel like a member of a big family;

    • We appreciate open, honest and hardworking employees. It is important for us that you achieve your goals and contribute to the overall goals of the Company.


    Required skills and qualifications

    • Higher and secondary professional education;

    • MS Office advanced user;

    • Language skills: Russian and Uzbek – fluent;

    • Work experience in the field of customer service/education/trading/promotion of services is at least one year. 



  • Head of web-channels and additional services group

    Region: Tashkent

    Department: Department of Remote Services

    Official duties

    Overall management of the Group.

    Coordinate the activities of the Group employees, control the timeliness and quality of their performance of current and planned tasks and assignments

    Provide information services to existing and potential subscribers of the Company and continuous improvement of this process.

    Company Subscribers support via web channels - all internet channels through which requests from the Subscribers are received.

    Coordinate and participate in the preparation of information necessary to make timely adjustments and updates to the IVR service 

    Acceptance and processing of requests for complaints from subscribers received via telephone and web-channels and, if necessary, send them to the appropriate structural subdivisions of the Company.

    Participate in the preparation of information necessary to make timely adjustments and updates to the information in the IVR service. 


    We offer

    • Code of ethics, built on respect and honesty;

    • Working environment in a team of professionals, where you will feel like a member of a big family;

    • We appreciate open, honest and hardworking employees. It is important for us that you achieve your goals and contribute to the overall goals of the Company.


    Required skills and qualifications

    Higher education

    At least 3 years of work experience of subscriber services in telecommunication.

    Language skills: Russian and Uzbek - fluent.



  • Sales Representative of Small and Medium Business Customer Service Team Official duties:

    Region: Tashkent

    Department: Department of mass segment`s sales and service

    Official duties

    • Fulfills the individual targets for corporate sales in Tashkent set by the Company's management.

    • Implements measures to increase revenues from the sale of corporate services;

    • Implements measures of effective search for and attract (connect) new Subscribers to the Company's network;

    • Provides promotion of connection packages with mobile equipment (modems, phones, smartphones, tablets, etc.) to Subscribers;

    • Implements measures to grow the active and profitable corporate subscriber base;

    • Provides advisory support to new Subscribers;

    • Provides timely reporting and documentation of the results of the activities outlined in this job description.

    • Increases his/her professional level, training (qualification upgrade, retraining).

    • Observes the rules established within the Company, follows the oral/written orders of his/her line manager, within the limits of his/her competence.


    We offer

    • Code of ethics, built on respect and honesty;

    • Working environment in a team of professionals, where you will feel like a member of a big family;

    • We appreciate open, honest and hardworking employees. It is important for us that you achieve your goals and contribute to the overall goals of the Company.

     


    Required skills and qualifications

    • Higher education;

    • At least 1 year of work experience in sales promotion of services;

    • Microsoft Office skills;

    • Language skills: Russian, Uzbek.



  • Head of Sales and Development of Digital Channels unit

    Region: Tashkent

    Department: Department of Information customer service

    Official duties

    • General management of the Department
    • Coordination of activities of department employees, control over the quality of execution of planned targets.
    • Providing informative materials to employees of the department and rendering methodological assistance. Development of the department in the field of sales and attracting new customers.
    • Development of strategies for the introduction of alternative digital / digital channels for access to the Company's Call Center.
    • Development of schemes and mechanisms for effective sales and attracting new customers.
    • Organization and negotiation, conclusion and execution of contracts with Clients, monitoring of compliance with the requirements of concluded contracts.
    • Organization of reception and transmission of reconciliation acts, invoices, as well as coordination of other reconciliation materials with clients
    • Optimization of existing and new projects of the Department
    • Implementation of the launch of new commercial projects
    • Control of the process of making calls to subscribers to study the loyalty index.
    • Make proposals to the management on attracting new clients and increasing the Company's profitability
    • To ensure the Department, in its part of its activities, fulfills the financial plan of the Department / Company.


    We offer

    • Code of ethics, built on respect and honesty;
    • Working environment in a team of professionals, where you will feel like a member of a big family;
    • We appreciate open, honest and hardworking employees. It is important for us that you achieve your goals and contribute to the overall goals of the Company


    Required skills and qualifications

    • Higher education
    • Experience in the provision of services or sales, at least three years
    • Knowledge of the principles and procedure for organizing the provision of reference information and offered services;
    • Knowledge of modern principles of ethics and psychology of communication with potential clients, partners and customers;
    • Knowledge of the rules for the provision of services, modern types of communication services;
    • Ability to work independently, regardless of the assigned tasks and their complexity, the ability to solve emerging problems within their competence,
    • Analytical mindset and ability to predict the situation,
    • Skills of the organizer;
    • Skills of work with personnel
    • Work with Microsoft office applications.





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  • According to the legislation of the Republic of Uzbekistan, the term of consideration of applications, including treatment, associated with the quality of provided services, the coverage of the network, and additional services of the Company, can reach up to 30 calendar days, if necessary;
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