For subscribers
News
2020
08
03
Update your subscriber data without leaving home

Update your subscriber data without leaving home

We care about you and continue to create additional amenities.

Now it is not necessary to go to the offices of the Company to correct subscriber data. If necessary, you can correct incorrect data in the Company's system in order to avoid disconnecting the number/s.

To update the data, you must fill out an application:
  • Enter the full name of the subscriber's identity document.
  • Check compliance of the data in the system with the data on the subscriber's identity document.
  • Personal identification number of an individual (14 digits).
  • Telephone numbers, which are serviced by the Company and registered for the subscriber's data.
  • Attach an identity document showing the front side and a page with registration.
Updating terms
  • When filling out the application, the subscriber undertakes to indicate the correct series of identity document.
  • It is necessary to indicate all numbers issued for an identity document:
    • passport of a citizen of the Republic of Uzbekistan with current registration;
    • passport of a foreign person;
    • officer's certificate, military ID + form number 33 (for persons serving under contract and military);
    • residence permit for foreigners with current registration;
    • residence permit or travel document for stateless persons with current registration;
    • certificate of a stateless person with current registration;
    • driver's license of a new type for citizens of the Republic of Uzbekistan.
Updating of data in the Company's system is carried out exclusively for subscribers of Prepaid system within 72 hours after submitting an application. 

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  • According to the legislation of the Republic of Uzbekistan, the term of consideration of applications, including treatment, associated with the quality of provided services, the coverage of the network, and additional services of the Company, can reach up to 30 calendar days, if necessary;
  • The maximum number of reference per day with the help of «Feedback»form: 5 times;
  • “Feedback” form is available to all Internet users.