For subscribers
Fund your account easily and simply

Fund your account easily and simply

 
 

Balance refill



 

Balance refill can be done:

  • In Ucell own offices,
  • On Ucell web site,
  • Via Electron Payments Systems and ATM,
  • By Ucell Payment Cards (which are available for purchase in Ucell own offices),
  • By "Payment without borders" service,
  • In PAYNET payment reception centers,
  • In network branches and divisions of JSICB "Ipak Yuli Bank", JSC "Aloqabank", JSCB "Hamkorbank", JSCB "Kapitalbank", National Bank for Foreign Economic Activity of Uzbekistan, JSCB "Uzbek Industrial and Construction Bank",
  • In the departments of “O‘zbekiston pochtasi” JSC,
  • In dealer sales points of Ucell.

No commission is charged for balance refill, except a top-up via "Payment without borders" service (not more than 7% of the payment amount).


Important information for Ucell subscribers!
Starting from 15th of October, 2022 there will be changes in conditions of recharge for subscribers of Prepaid system. Now you can top-up balance to 10 000 000 (ten million) UZS.
Balance restriction is not applied to first payment in new connections.
For example: if balance is less than 10 000 000 UZS, then recharge will be possible until reaching this amount.


Electronic Payment Systems

In order to refill balance via one of the Electronic Payment Systems (EPS) you should activate SMS-informing service at your phone in the nearest self-service kiosk/ATM (more details).

The Company is not liable for any losses or consequences incurred by the subscriber / payer as a result of incorrect entering of the phone number or amount of payment when using electronic payment systems.
The subscriber / payer is solely responsible for the correctness of the data entered by him and the payments made by him.

Refill your balance using the plastic UZCARD Online-cards, from your home or office, at any time, without any fee through the following electronic payment systems:

  • Payload:
  •  Point of payment at information kiosks.
SMS-informing service  UzCardfor Online-card holder

SMS-informing service allows Online-card holder to receive messages from 5800 short number after any change of card balance (refill/write-off). This message includes information on transaction type (with terminal name), amount of write-off and final card balance.

Service activation - 0 sum.

Price of each SMS from CARDINFO number sender (5800) within SMS-informing service is 84.2 soums.

You can activate SMS-informing service for your phone in the nearest self-service kiosk/ATM. Detailed instruction on SMS-informing service activation is here.

Control your Online-card balance and keep track of conducting of transactions in real time 24 hours 7 days a week!

To disable "SMS notification" service from UZCARD, you should send an SMS to the short number 5800 with the code word "STOP". You will get information about service deactivation from the short number 4800.
 

SMS-informing service  HUMOfor Online-card holder

“SMS notification” service for HUMO bank cardholders

SMS informing is a service that allows HUMO plastic card holders to receive SMS messages from number 11313 about their card transactions on their mobile phone: by type of transaction, transaction amount and balance of the plastic card attached to the subscriber number.

Service connection - 0 soum.

The cost of each incoming and outgoing SMS message (short number 11313) within the framework of SMS-informing service is 84.2 soums. The fee is charged from the phone balance.

To activate “SMS informing” service, you must notify the bank employees or visit the servicing bank (if the card has already been issued) and inform them your mobile phone number when opening the card.

Also, the subscriber can send a request with one of the following commands in the form of SMS messages to the short number 11313:

Command Command description
BALI Checking the current card balance
CLIST Checking the list of cards (if a holder has more than 1 card)
USL Plastic card blocking
USL ACTIVATE Plastic card unblock
MSTI Getting a mini statement with the last 7 operations on the card
CSTAT Check card status
HELP Obtaining a list of services, as well as formats for sending codewords
STOP Unsubscribe from SMS-informing service

The service is provided by “Infozone” LLC

News

Company life events

Career

Be the part of big family!

Our offices and dealers

All Ucell offices are at your service!

Fraud prevention and Speak-up line

Quality communication and safety of your number!

Feedback

Feedback

Here you can leave your comments and observations on the quality of services, as well as receive an answer to your question.

Answers to the most frequently asked questions you can find on our website www.ucell.uz, as well as in the section «FAQ»


We ask you to follow ethical standards of communication when applying to the Company. Otherwise, the Company reserves the right to leave such an appeal without consideration.

Type Your message:

Required fields are marked with *
Call from the specified number on *233# for receiving password and type in this field
Length of the message - 512 characters.

Attention!

  • According to the legislation of the Republic of Uzbekistan, the term of consideration of applications, including treatment, associated with the quality of provided services, the coverage of the network, and additional services of the Company, can reach up to 30 calendar days, if necessary;
  • The maximum number of reference per day with the help of «Feedback»form: 5 times;
  • “Feedback” form is available to all Internet users.