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My cabinet

"My cabinet"

Single portal which consists from following sections:

  • Subscriber profile – section with information about balances and active services of Ucell subscriber;
  • My cabinet – possibility to view detalization of calls, to manage with value added services, to send SMS-messages and to send requests to customer care department of the Company;
  • Knowledge base – section where most popular questions and answers are gathered together;

"My cabinet"service available for all (Prepaid) subscribers.

Welcome to the "Web Customer Care": my.ucell.uz


Personal cabinet

Opportunities for Prepaid subscribers:

  • tariff plan change;
  • detailed call history and funds write off for rendered services;
  • to send SMS-messages;
  • to send appeals to the customer care department of the Company.

Registration in self-care:
It is necessary to specify your phone number and one time password in order to register in the system.

 One time password - to receive password it is necessary to dial from specified number and input it into specified field.

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Our offices and dealers

All Ucell offices are at your service!

Fraud prevention and Speak-up line

Quality communication and safety of your number!

Feedback

Feedback

Here you can leave your comments and observations on the quality of services, as well as receive an answer to your question.

Answers to the most frequently asked questions you can find on our website www.ucell.uz, as well as in the section «FAQ»


We ask you to follow ethical standards of communication when applying to the Company. Otherwise, the Company reserves the right to leave such an appeal without consideration.

Type Your message:

Required fields are marked with *
Call from the specified number on *233# for receiving password and type in this field
Length of the message - 512 characters.

Attention!

  • According to the legislation of the Republic of Uzbekistan, the term of consideration of applications, including treatment, associated with the quality of provided services, the coverage of the network, and additional services of the Company, can reach up to 30 calendar days, if necessary;
  • The maximum number of reference per day with the help of «Feedback»form: 5 times;
  • “Feedback” form is available to all Internet users.