Where applicable Ucell can provide you with full information (detailing) of all your calls made during a specific period (month, week and so on). You may receive this information either monthly or as required (selectable). In this case, you may decide for which period you need the information. Information is available for the last year. Detailed information of calls and SMS for the current day will be available for the next day if the service is requested.
SMS messages detail displays only the outgoing numbers to which SMS messages were sent.
Incoming SMS and numbers, SMS were sent from are not displayed in the call details.
Detail records of used Internet service contain time of Internet session only, its duration and size of received/sent information.
Company, while providing Ucell subscribers access to mobile Internet, does not record, in detail records of subscribers numbers, names of websites (including IP addresses), servers, which are used for making Internet connection, and Internet address, which were visited by the subscriber.
Company does not also record texts of messages, sent by subscribers by using SMS-service.
Calls to the numbers listed below do not reflected in the call details:
|Subscription to the service||0 sum|
|Single provision of the service at the request of the client for every months||15156 sum|
|Detailed report of calls for every month (the detailed report is provided for the previous month)||15156 sum|
|The one-time provision of service for corporate clients for 1 number (period of detailed report - 1 month)||4210 sum|
Here you can leave your comments and observations on the quality of services, as well as receive an answer to your question.
We ask you to follow ethical standards of communication when applying to the Company. Otherwise, the Company reserves the right to leave such an appeal without consideration.