For subscribers
Subscribers’ services


Connection of eSIM

How to connect eSIM?
For a new eSIM connection, the subscriber (Individual) must apply to one of the company's own offices. You must have a device that supports eSIM technology and a personal identification document.

New eSIM connection is free!
Price of SIM/eSIM card replacement service for active subscribers - 5000 UZS.

The advantage of eSIM is the possibility to use two numbers at once: a regular SIM and eSIM.

What to do if QR code is lost? I have used QR code 10 times.
In case of activation of QR code 10 times, loss or damage of QR code profile form, you should pass eSIM replacement procedure. The cost of replacement is charged according to the current SIM replacement price list. To do so, make sure that the eSIM profile on your previous device has been deleted.

Does eSIM work while roaming?
Once an eSIM profile has been installed in a mobile device, the operation of this SIM card is no different to that of a regular SIM. When roaming, eSIM works.

Set up eSIM

How to set up eSIM?

The new number is activated using a QR code that can be obtained from mobile operator. The code must be scanned on a smartphone with the Internet enabled (e.g. via Wi-Fi). Then go to settings and activate the received eSIM profile by adding a mobile data plan. You can switch to the new card from your phone settings. If you change device, the settings from the old gadget will have to be deleted. The same QR code may be used up to 10 times.

Can eSIM be transferred to another device?
If you have deleted eSIM from your device, you can upload it on another device. To do so, use the same QR code. You can use it up to 10 times.

Do I have to register the IMEI code when I connect the eSIM?
Before connecting, you must check the IMEI code status of your mobile device.

Are all mobile services for SIM card supported also for eSIM?
eSIM completely replaces SIM card and supports all mobile services.

Will my tariff and services be saved after switching from SIM to eSIM?

All services and tariff on your number will be saved.

Do I need Internet for eSIM to work?
Internet is required only during the activation or deactivation of eSIM.

Can eSIM be replaced by SIM card again?
To replace an eSIM with a SIM card, the subscriber (Individual) must contact the company's own office with a document proving the subscriber's identity and go through the replacement procedure.

Before activation of eSIM subscriber needs to check that IMEI code of the mobile device is registered, in case of no registration IMEI number can be deactivated after 30 days. Ucell is not responsible for correct operation of eSIM on unregistered device.

Activation instructions:
In Apple devices - Settings → "Cellular" → "Add cellular tariff" and scan the issued QR.
In Samsung devices - Settings → "Connections" → " SIM card manager" → "Add mobile tariff" and scan the issued QR.
In Huawei devices - Settings → "Mobile communication" → "SIM card management" → "Select the desired SIM-card slot" → "eSIM card" and scan the issued QR.

You can delete the eSIM profile in the smartphone settings.
In Apple devices - Settings → "Cellular" → "Cellular tariffs". Press "Delete".
In Samsung devices - Settings → "Connections" → "SIM card manager". Press "Delete".
In Huawei devices - Settings → "Mobile communication" → "SIM card management". Press "Delete".

Devices supporting eSIM
APPLE Samsung GOOGLE Motorola   Xiaomi & Sony Xperia    Oppo Huawei &
iPhone SE (2‑го поколения) Samsung Galaxy S23 / S23+ / S23 Ultra Google Pixel, Google Pixel 2, Google Pixel 2X Motorola RAZR,
Moto Razr 5G, 
Xiaomi 12T Pro (Глобальная прошивка)
Oppo Find X3 Pro Huawei P40, P40 Pro, P40 Pro+
iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max Samsung Galaxy S22, Samsung Galaxy S22 Ultra Google Pixel 3, Google Pixel 3XL, Google Pixel 3A, Google Pixel 3A XL Moto X4 (Dual SIM) Sony Xperia 10 III Lite, Sony Xperia 10IV,
Sony Xperia 1 IV
Oppo Reno 5A Honor
Magic 4 Pro
iPhone XS, iPhone XS Max, iPhone XR Samsung S21 5G, Samsung S21 Ultra 5G Google Pixel 4 XL, Google Pixel 4 Moto G6 (Dual SIM)   Oppo Find X5  
iPhone 12, iPhone 12 Pro, iPhone 12 mini, iPhone 12 Pro Max Samsung Galaxy S20 Pixel 5, Pixel 5a     Oppo Find X5 Pro  
iPhone 13 Pro Max, iPhone 13 Pro, iPhone 13 и iPhone 13 mini Samsung Galaxy S20+ Google Pixel 6, Google Pixel 6 Pro.     Oppo Find X3 Pro  
iPhone 14, iPhone 14 Pro, iPhone 14 Pro Max Samsung Galaxy S20 Ultra Google
Pixel 7,
Pixel 7 Pro.
    Oppo Reno 5A  
  Samsung Galaxy Fold  (модель LTE)       Oppo Find X5  
  Samsung Galaxy Z Flip, Samsung Galaxy Z Flip 2, Samsung Galaxy Z
Flip 3


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