"Number freeze" service
Going for abroad for a long period of time and want to reserve your number?
With new "Number freeze"service you can easily reserve your subscriber number for 6 or 12 months during long period of non-using the services of the Company.
Service activation fee:
Freeze number for 6 months - 16419 sum
Freeze number for 12 months - 29049 sum
Your number will be reserved for a guaranteed period of time;
All charges will be stopped and services will stop functioning;
All bonus balances will be saved.*
After service activation
all charges (subscriber fee) from the balance of the subscriber will be suspended;
provisioning of free / paid services (calls, SMS, Internet, additional services, etc.) will be stopped;
USSD service will be available in limited mode (*100#, *102# - *109#, *450#**);
Expiration date of bonus balances (for example, SMS and Internet packages) will be extended by the number of days of "Number freeze" service use;
"Call history", "SIM-change" services will be available in front offices of the Company only if there is sufficient funds on the subscriber’s balance for provisioning the services.
*The price of USSD-request to *450# for subscribers with "Number freeze" service - 0 sum..
Service isn't available for tariff line "Specia BN" and "Excellent mood BN".
Subscriber’s balance should be not less than 16461.1 sum or 29091.1 sum in order to activate the service;
If subscriber deactivates the service until expiration period of 180 or 365 days, recalculation will not be performed;
If "Freeze number" service was not deactivated after 6 or 12 months on Day 181 or Day 366, respectively, write-off of daily subscriber fee (in amount of 210.5 sum/day) will be automatically activated. Further, in case of subscriber's balance is equal to or below 0 sum during 150 calendar days, the Agreement on the provision of telecommunications services will be terminated unilaterally by the initiative of the operator;
When the subscriber deactivates "Freeze Number" service, free/paid communication services (calls, SMS, Internet, additional services, etc.) will be available for use and subscription;
When the subscriber deactivates "Freeze Number" service unused bonuses (for example, SMS and Internet packages) will be available again;
The activation of the service in roaming will be available in case of the previously activated "Roaming-Online" service. Further management of the "Number Freeze" service will be unavailable due to the fact that roaming will be disabled.
Enter a correct Ucell number in the format 9989XXXXXXXX
Enter a one-time password in the format XXXXXX
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